Suzuki Honors Boss Pipes
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  1. #1
    Where Am I ?
    My Bike(s)
    2013 Boulevard C90T Boss
    Posts
    34

    Suzuki Honors Boss Pipes

    I wanted to start a new thread - you may have read my earlier thread where I explained that I was concerned because my 2013 Boss pipes were peeling. Suzuki initially said they would not assist in the matter.

    So, since I wrote when I was not pleased, I wanted to write again when things got better. That said, after a number of letters to Suzuki, the final one whereby I was able to support a paint issue on the Boss pipes on my bike and a number of others around the world (including pictures), I received a call from Suzuki in California sharing that there was indeed a paint issue.

    In one of my letters, I asked for replacement chrome pipes because of the paint concern. I was however assured that the matter has been resolved and they were going to replace the defective parts with the new and improved black pipes and also pay for the labor. I received my letter today - and they said they have notified my dealer.

    Great timing - winter is coming - so, I can get the bike in, they can order the parts and there is no rush to get it back. While there, I will get the oil changed, get a new rear tire and also add some driving lights.

    Hats off to Suzuki for stepping up.

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  3. #2
    Ditch Magnet
    My Bike(s)
    2006 Suzuki Boulevard C90 Black
    Location
    Forestville, MD
    Posts
    189
    Awesome. post some pics once the repair is done.

  4. #3
    Super Moderator

    My Bike(s)
    Can-AM Spyder
    Location
    Ocala, FL
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    12,066
    Quote Originally Posted by cycle7447 View Post
    I wanted to start a new thread - you may have read my earlier thread where I explained that I was concerned because my 2013 Boss pipes were peeling. Suzuki initially said they would not assist in the matter.
    Also please visit the original thread and post this resolution THERE.
    Some people might see that thread but not this one.
    Thanks.
    Don't believe everything that you think.

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  6. #4
    Newbie
    My Bike(s)
    2013 Suzuki Boulevard C90T B.O.S.S.
    Posts
    10
    Congrats!

  7. #5
    Where Am I ?
    My Bike(s)
    2013 Boulevard C90T Boss
    Posts
    34
    Here are the before and after shots.




  8. #6
    Supporting Member

    My Bike(s)
    2013 M109R, 2016 C90T, 2007 M50
    Location
    Iowa
    Posts
    1,823
    Looks good, like it should.
    As long as it's not them that has to pay, no one really minds the debt.

  9. #7
    In Training
    My Bike(s)
    2016 Indian Scout
    Location
    Atlanta, GA
    Posts
    138
    Good to hear and see. Glad your persistence paid dividends.

  10. #8
    Where Am I ?
    My Bike(s)
    2013 Boulevard C90T Boss
    Posts
    34
    Thanks - I paid for the top of the line Boulevard - and was just hurt that the pipes peeled. I simply could not get up. I also sent them a letter to say thanks.... was upset when they did not want to repair - so, want to be fair and say thanks when they did

  11. #9
    Newbie
    My Bike(s)
    Virago 1100
    Posts
    10
    Great job right there


 

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