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Great guy - Randy from Cool Trikes

157 Views 2 Replies 2 Participants Last post by  joy
I would like to say that Randy, from "Cool Trikes" in Texas is great. I have no affiliation with the company other than I was very fortunate to connect with him while searching on-line for information regarding my trike.
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Knowing where in Texas might be good.
And knowing HOW he was helpful too.
Knowing where in Texas might be good.
And knowing HOW he was helpful too.
Hi there,
Cool Trikes is located in Clarksville, Texas. If you are interested, you can go on-line to the website and there is a map, directions, and the address.

I was searching online for information regarding the triple tree. The front end of my trike , in low gear, would shake bad.

In my search I came across Cool Trikes. I called and spoke with Randy; he talked with me for a while. I had another issue in the primary that we ended up discussing as well. Randy said that the triple tree needed to be tightened, he texted me the foot/lbs, I told him that we had changed out the tensioner in the primary, but it did not fix the issue. My trike clunked when you turned it off, made a noise while holding in clutch as you release going into 1st gear, and ultimately on my last trip acted like it wasn't going to go, just for a second or two. Randy said it was the compensator.

We replaced the compensator and tightened the triple tree to the foot/lbs he recommended. My trike doesn't shake anymore and doesn't make the noise from the primary, and starts and shuts off way more smoothly.

So, as I said, Randy is a nice guy.
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